Our Facilities
Waiting room and Reception
Our waiting room and reception was specially designed for efficient interaction between our patient coordinators and our patients. There is a safe and clean kids play area for our younger patients. A 40 inch LCD TV with cabled channels above a fireplace will give our patients a relaxing and homey feeling while waiting for their appointments.
On the other hand, we try our best to minimize your waiting time. Majority of our appointments are scheduled in advance and normally they start and finish on time. Once in a while, there may be a need that we take some patients on an emergency basis. Our staff will try our best to fit someone into the schedule when he/she has an unexpected dental emergency. Our regular patients normally do not mind to wait a little bit because they understand some time in the future they may be the one who needs this emergency service.
Sterilization Centre
At Richmond Dental Clinic we are as concerned as you are about safety of instruments use. Our sterilization takes place in a state-of-the-art sterilization room.
Our dental assistants will make sure all instruments go through an entire process for total cleanliness and sterility. First, the instruments go into the non-sterile collecting area. Here, they are scrubbed, then placed in an ultrasonic (high frequency vibration) solution to dislodge any particles. Then they are rinsed, dried and sterilized under heat and pressure to kill bacteria, viruses and spores.
The effectiveness of our sterilizers is monitored periodically that complies with the guidelines of the Albert Dental Association and College. All instruments we use, including handpieces (drills) and all hand instruments, go through this process.
For instruments that are made of plastic or of the materials that cannot tolerate this sterilization process, either they are discarded after each use, or they immersed in a specific germicidal solution for a controlled period of time in order to attain equivalent sterile condition.
In addition, all the counters, handles and equipments in each operatory room are wiped down with disinfectant between each patient use.
If you have any concerns about our sterilization procedure, please feel free to ask us about it. We are happy to show you our facility and protocol.
Dental Operatories
Dental treatments are provided in each operatory room. In this brand new location, we have incorporated brand new upscale dental chairs for patient's comfort and doctor's efficiency in performance. With a ceiling mounted LCD TV in each treatment room, you now can sit back and relax enjoying one of your cable TV or music channels while receiving your dental treatment. We also have a computer system in each operatory room with a LCD monitor beside the dental chair. With this handy device, our dentists can now share with patients about their digital x-ray results, treatment-planning sequence, and estimated cost of each procedure, and educational illustration of each treatment modality. All this information can now be shown clearly on the monitor screen. With the computers in the clinic being networked altogether, there will be no more confusion between the front desk patient coordinators and the staff in the treatment rooms. This will make appointment booking more efficiently coordinated. What this means to you as patients is that you can be treated more promptly.
Digital x-ray
Richmond Dental Clinic uses the latest technology to ensure your health and safety. Digital Radiography, or Digital X-Ray, is the state-of-the-art technology. By using this revolutionary technology, your exposure to radiation is reduced significantly compared to conventional x-ray equipment! It also allows us to see in greater detail any areas of periodontal disease, unerupted teeth, abnormal growths and the overall condition of your mouth. This method of taking x-rays is done instantly via a computerized x-ray system. In other words, we have avoided the wait time of developing the x-ray films and the constant use of environmentally unfriendly developing solutions. In addition, because data is saved in a digital format in digital x-ray technology, information is easier to be shared with other health care providers in need of referral and for patients seeking a second opinion from another health care professional.
